CONTACT US

We are happy to answer all your questions. Send us an email and we will try our best to reply as soon as possible.

AdDress

LIPRA Ltd.
Turnse 45
1233 Dob
Slovenia

E-mail

contact@gripnatic.com

FREQUENTLY ASKED QUESTIONS

Please read our FAQ before sending us a message.

We offer free shipping to EU countries for orders above 70€. For orders that does not exceed that amount we charge flat rate shipping at around 6,90€ – depending on the country.

Different rates apply for shipping outside EU and overseas shipping.
UK – 7.90€
US – 19.90€
CA – 24.90€

Please check the up-to-date delivery rates at the checkout. Please note that the customs duties charges apply to countries outside the EU.

Delivery time depends on the country you live in but in general all packages to EU countries are delivered somewhere from 2-6 working days. We ship out orders in 24 hours from the payment (on business days).

Overseas deliveries take 6-10 business days. For some countries such as United States and Canada, we offer express delivery in 3-6 business days. You can choose your preferred delivery at the checkout.

You can safely pay via credit card (Stripe, Klarna) or through direct bank transfer. In some countries cash on delivery option is enabled. Please see the checkout page for more options.

Of course! We use certificate to secure our website therefore your payment data is completly safe. We follow GDPR rules and will store data only when and if you allow us to do so. You can read more about data storage at our privacy tab.

At our company, we prioritize the meticulous development of new products. We invest time in thorough testing and rectifying any errors before introducing our products to the market. Our commitment is rooted in ensuring that you receive optimal value for your investment. While our products may not be positioned as inexpensive, we guarantee the delivery of functional, specially designed, and genuinely useful items. Leveraging in-house manufacturing and locally sourced materials, we remain dedicated to upholding uncompromised quality in all our endeavors.

If you are a store owner, whether operating online or with a physical presence, interested in reselling our products, we warmly invite you to reach out to us via email. We believe in cultivating fair and mutually beneficial partnerships, and we are committed to providing you with the most favorable offer possible.

For brand owners seeking a manufacturing partner characterized by flexibility, reliability and high quality, you are at the right place. Our factory is equipped with up to date 5-axis CNC machines and modern softwares, ensuring that we can precisely craft products tailored to your specifications. Your vision is in capable hands with our commitment to delivering excellence. Feel free to contact us to explore the possibilities of a successful collaboration.